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Value-added Services (VAS) makes your supply chain more agile
Third-party logistics (3PL) providers are now increasingly becoming an indispensable part of many an industry’s supply chain. With businesses having to cope with a larger influx of even more varied and unique customer demands, the pressure to deliver according to specifications in shorter periods of time is being transferred to 3PL providers.
Since this makes their role more crucial, the selection of vendors to provide for 3PL has become all the more important. The first factor considered when choosing a 3PL provider is of course industry expertise. But another factor that has started to skew selection of 3PL providers is value-added services.
Since customer demands are more often than not unique, it has become the trend to delay the custom configuration of a product to the last stage possible. Hence, when 3PL providers begin offering services such as kitting, bundling and packaging, it makes it easier for businesses to cater to orders as required.
These value-added services help industries be more flexible in their deliveries while being assured of quality as well. These services include
1. Kitting
Building kits of components of products follow the model of merging pre-packaged kits to build the final product. The kits can also be add-ons to products and overall service to increase the speed of delivery to the shelf. It also allows customers the opportunity to mix and match and therefore customize their products while still using standardised parts of assured quality and definite instructions. Peripheral technology for a flat-screen TV or a smart TV is one such example.
2. Bundling
Of course, for those customers who’d like to see a combo offer or a bundled product without having to make the choice of components, 3PL providers can package and deliver specific combinations of products to the stores as requested by the businesses. This packaging can also be delayed until requested by the customer or can be a shelf order for the store for best-selling products that sell well together.
3. Customised packaging
This service is especially required at a time when most products are expected to be delivered to residences. Many a time, this requires special packaging for transport that depends on the product and mode of transport. Having this taken care of by 3PL providers has become common practice.
These services have already begun to gain popularity and will soon become necessary because of the increasing requirement to accommodate changing customer needs and handling unforeseen situations. In spite of all the specifications, the order to delivery time window has only become smaller over time and all contingencies have to be accounted for to enable delivery on time.
This, therefore, makes the above services quite a tipping point when considering 3PL partners for any business.
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